This Privacy Policy explains how SevStickers collects, uses and protects personal information when you visit our website, place an order or contact us.
1. Information We Collect
Depending on how you use the website, we may collect:
- Your name
- Your email address
- Your delivery address, postcode, city and country
- Order details and products purchased
- Messages and information you send to us
- Technical information needed for website functionality and security, such as IP address, browser and device details
2. How We Use Your Information
We use personal information only where necessary for purposes such as:
- Processing and managing orders
- Arranging delivery or collection
- Sending order confirmations and necessary updates
- Responding to customer questions
- Maintaining website security and preventing misuse
- Meeting applicable legal obligations
3. Payments
Payments can be made by bank transfer or, where agreed, when collecting an order in person. Bank transfers are handled by the customer's bank.
SevStickers does not collect or store payment card details.
4. Third-Party Services
Our website uses third-party services where necessary to operate the store and communicate with customers. These may include:
- Supabase, for database and website-related data storage.
- Resend, for sending transactional emails such as order confirmations and account-related messages.
- Delivery companies, where necessary to deliver orders.
These providers process information as necessary to provide their services and under their applicable privacy and data protection obligations.
5. Sharing of Information
We do not sell personal information. Information is shared only when necessary to operate the website, process an order, arrange delivery, comply with legal obligations or protect the security of our services.
6. Data Security and Retention
We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Personal information is retained only for as long as necessary for the purposes described in this policy or as required by applicable law.
7. Cookies and Technical Data
Our website may use essential technical storage or cookies required for basic functionality, security and operation.
If non-essential analytics or tracking technologies are used, they should only be activated where the required consent has been obtained. You can also manage cookies through your browser settings.
8. Your Privacy Rights
Under applicable data protection law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Request restriction of certain processing
- Object to certain processing activities
- Request data portability where applicable
You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your personal information has not been handled correctly.
9. Changes to This Privacy Policy
This Privacy Policy may be updated when necessary. The latest version will always be available on this page.
10. Contact
For privacy questions or requests relating to your personal information, contact: